LCU New Installations Customer Service is located at:
In order to have a new meter installations or quote you must fill out a New Construction Application*. The application can be faxed, mailed, e-mailed or brought to our office. Please call ahead to confirm availability and that the correct fee amount has been calculated. The meter fee must be paid prior to receiving letter of availability for permitting.
* Please choose from the correct applications below:
Water or Sewer Commercial Application
Water or Sewer Residential Application
Want to pay your connection fees with a credit card? Click here to find out more!
HELPFUL HINTS FOR METER INSTALLATIONS
Lee County Utilities would like to help you with some tips to avoid delays with your meter installation. Listed below are things you can check so your installation goes smoothly.
1. Information given is complete and accurate: strap number, address, lot number, and phone numbers.
2. The lot is well marked with a stake indicating the lot number or building permits are readily visible.
3. There is a meter box on the site or your preferred location for meter placement is provided and staked.
4. Debris, shrubs, & plants or building materials are not near the meter installation location.
For more helpful hints, click here.
WHEN YOU WISH TO HAVE THE WORK ORDER ISSUED, YOU MAY CONTACT OUR OFFICE AT (239) 533-8160.
REMEMBER: Upon request we will hold an installation work order. However, it takes approximately one to three weeks to have your meter installed.
Reimbursement of installation fees paid will be refunded only if installation does not occur.
The Lee County Utilities Customer Service will need the original receipt and a written request to process the reimbursement voucher.
The first bill for every new account will reflect a $45.00, initial service charge.
This is a water service fee for obtaining a beginning meter read and establishing billing and account records.
Accounts are billed monthly. Bills not paid by the date due as shown on the bill are considered late. Payments "in the mail" do not constitute payment. When accounts are turned off for nonpayment, a reconnection service charge will be due.
Should you have any questions, listed below are the numbers to call:
Engineering: (239) 533-8531 or 533-8532
Fees: (239) 533-8160
Fax: (239) 485-8399
Billing: (239) 533-8845 or 1-800-485-0214
Sewer locations: (239) 533-8160