Submit Information about Database and Catalog Problems

NOTE: Before using these services from outside the library, you may need to configure your browser.

If, after configuring your browser, you cannot access one of the services on the Lee County Library’s Web site, or if a database is not working correctly, please tell us about the problem:

What resource(s) were you trying to access?

 

Database or Journal Name: 
   and/or
Library Catalog (check here):  

Were you able to access any other databases via the Library's Web site during this session?



Have you used this database Web site or catalog in the past?


If you have used the Web site or catalog in the past, were you able to access this particular feature then?



From where were you trying to access the database or catalog?


       If so, who is your Internet service provider (ISP)? 
       Which type of modem do you use?  (56k, DSL, cable, etc.) 

Which browser were you using?




       : 

Browser version: 

What kind of computer were you using?



      Other: 

What operating system does it use? 
                            Version number:       

Are you behind a firewall?



When did the problem occur?

Date: 

Approximate Time: 

Describe the problem, as completely and specifically as possible:

Optional:  If you provide your name and e-mail address, we will follow up to let you know when the problem has been resolved, provide instructions, or request more information.

Submitted By: 

E-mail address: 

 

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