WebPAC FAQ
Frequently Asked Questions

What are the benefits of WebPAC?

WebPAC provides remote access to the library's catalog from home or office via the Internet.

  • It is easy to use with pull down menus, point and click navigation and online help screens.
  • It allows you to search the catalog faster and easier .
  • It provides links to related titles.
  • It allows you to place your own holds on material.
  • It provides you with access to your personal library record (to check for due dates, overdue fines, materials on hold, etc.).

Why do I need a PIN (Personal Identification Number)?

You are able to access information about your library card account and place materials on hold without staff assistance. To assure that your account information is kept confidential you will be required to enter your library card number and your PIN number to access your file. In the future other library services may require a PIN number.

Do I have a PIN number now?

If you have a library card with the Lee County Library System and we have your home phone number you have a PIN number. Your PIN is the last four digits of the home phone number we have on file for you. If you are a new card applicant or if you would like to specify a different PIN number, please use the guidelines below to form a PIN number and ask for staff assistance. Staff will enter the number on your library record.

How to form your PIN number

Your PIN number can be formed using any four numbers. To help you remember your PIN you may wish to use a combination of numbers that are meaningful to you.

Should I tell anyone my PIN number?

You should not share your PIN with anyone. It is a safeguard that assures your privacy. The one exception is that Library staff may ask for your number if you are calling for information about your borrowing record. This will assure staff that they are providing information to the appropriate caller.

What happens if I forget my PIN number or I want to change it later?

You must provide your library card or photo identification to change your PIN or request the number from staff.

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