Customer Service

These are standard operating procedures for Lee County Utilities' customer service. 

You can now pay your bill on-line.

Your bill can be paid in person at:

bullet7391 College Parkway (Customer Service Center)

Office Hours: Monday-Friday 8:00am-5:30pm excluding holidays.

Or

If you have a payment stub, please mail payment to:
P O BOX 30738
Tampa, FL  33630
 
If you wish to make a payment and you do not have a payment stub, please mail payments to one of the following addresses:
 
P O BOX 2737                      OR       7391 College Pkwy
Fort Myers, FL  33902-2737               Fort Myers, FL  33907 

If you have any questions you can call 239-936-0247 or if you are out of the calling area, 1-800-485-0214.

There are drop boxes available for dropping off your payment after hours* at:

bullet

7391 College Parkway (Customer Service Center)

bullet

4271 St. Clair Avenue (In front of the Waterway             Estates Water Treatment Plant)

bullet

1500 Monroe Street (Lee County Public Works Building)

bullet

Terry Park (3406 Palm Beach Boulevard)

bullet

83 Pondella Road on the island in front of the Department of Health

bullet

18412 Lee Road (Karl Drews Community Center)

bullet

South County Regional Library (2110 Three Oaks Pkwy.)

*- Please remember that these are drop boxes only and receipts will not be available.

Lee County Utilities Customer Service Staff

Lee County Utilities also offers an Automatic Withdrawal Payment Program that allows your bill to be paid automatically each month from you checking/savings account.  The advantages of this option are no postage charges, errors made in check writing along with writing less checks, lost or misdirected payments that could lead to the possibility of late charges, and saving a trip to our office.  For more information on how to sign up, click on Automatic Withdrawal Payment Program.

You can also use your credit card to pay your utility bill.  Just fill out the form and return the form by mail or in person.  This form must be filled out each month in order for your bill to be charged to your credit card.

If you are a new customer and would like to sign up for an account, click here to download a copy of the form needed.  A security deposit may be required when opening a new account, so please call Customer Service at 239-936-0247 Option #4 for additional questions.

If you have any questions about Lee County Utilities, here is a listing of Phone Numbers to help you get the information you need.

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